Resident Services
Sprint
Targeted Advisory. Structured Working Sessions. Fast Progress on Priority Needs.
What’s Included
- 24 hours of concentrated Splunk expertise over 90 days
- Structured working sessions (~2h per session)
- Focused execution on specific priority needs
- Rapid progress on targeted improvements
- Operational debt reduction within sprint period
Why Operational Debt Builds Without Focused Expert Support
Organizations accumulate operational debt when specific Splunk priorities go unaddressed, and a 6-month engagement isn’t always the right fit for concentrated, time-bound needs.
Specific Splunk issues, slow searches, or noisy detections go unaddressed over time, creating operational debt that slows the environment.
For teams with specific, time-bound priorities, the steady monthly pace of Foundation Resident Services is too slow.
Some environments need concentrated expert support for a specific sprint period, not a sustained 6-month program.
Backlogs of Splunk improvements grow when internal teams lack the expert capacity to execute efficiently.
Engagement Scope (24 Hours, ~90-Day Window)
24 hours of concentrated Splunk resident services, typically consumed within a 90-day sprint in structured working sessions focused on your specific priority needs.
- 24h Sprint Capacity: 24 hours of expert Splunk time delivered within 90 days, concentrated for faster progress than the Foundation pace
- ~2h Working Sessions: Structured 2-hour working sessions focused on specific priorities and outcomes
- Targeted Priority Execution: Expert execution against your specific Splunk priorities: searches and dashboards, detection tuning, data onboarding, or performance
- Rapid Progress Delivery: Faster execution pace designed to clear backlogs and advance priorities within a defined sprint period
- Knowledge Transfer: Session-level documentation and knowledge transfer, enabling your team to maintain and build on progress after the sprint
How We Work Together
Remote, structured, and consultant-led: every engagement has defined outcomes and a clear path to value.
Fixed Duration
A defined engagement with a structured scope. No open-ended commitments, just predictable delivery from day one.
Flexible Sessions
Working sessions structured to match the engagement, from rapid alignment calls to extended working blocks.
Remote Delivery
Delivered remotely by certified Splunk consultants. Full engagement capacity from day one, no travel overhead.
Active Participation Required
This is a collaborative engagement. Your team’s involvement ensures outcomes map to your environment and priorities.
VAR Delivery Model
Delivered in partnership with your VAR. nth degree provides the execution capacity. Your reseller manages the relationship.
Executive Readout
Every engagement closes with a structured executive readout covering findings, recommendations, and next steps.
What You Walk Away With
Priority-Focused Improvements
Targeted Search & Dashboard Optimization
Sprint Documentation & Findings
Session Notes & Recommendations
Team Knowledge Transfer
🎯 When to Use This Service
- Teams with specific, time-bound Splunk priorities
- Environments with a backlog of improvements to clear
- Situations where 6-month programs are more than needed
- Organizations needing concentrated expert capacity for a sprint period
🏆 What Success Looks Like
- Targeted Splunk priorities addressed within 90 days
- Backlog of improvements cleared or significantly reduced
- Team enabled with knowledge to continue after the sprint
- Clear documentation of completed work and next steps
Find the Right Resident Services Tier
Each tier provides structured Splunk expertise in a defined operating rhythm, scaled to match your capacity needs.
Foundation
- Steady improvement rhythm
- Architecture documentation
- Search performance optimization
- Upgrade planning
Sprint
- Concentrated 90-day sprint
- Focused priority execution
- Fast progress on specific needs
- Immediate operational debt reduction
Strategic
- Higher capacity execution
- Multiple priority advancement
- Faster optimization cycles
- Deeper architecture work
Enterprise
- Highest capacity model
- Complex enterprise priorities
- Sustained multi-stream progress
- Executive-level alignment
mesh™ Add-On
Optional Enhancement
This engagement can be enhanced through a mesh™ subscription for ongoing governance, continuous improvement, and sustained alignment beyond the engagement window.
With mesh™, your investment doesn’t end at delivery. It becomes part of an ongoing program:
- Ongoing governance and improvement beyond the initial engagement
- Continuous alignment between Splunk configuration and business outcomes
- Structured working sessions to advance search and detection optimization over time
- Sustained progress without requiring a new engagement for each improvement
Sometimes Progress Requires Focused Execution, Not a Larger Program
This engagement provides concentrated Splunk expertise where it is needed most, advancing specific priorities quickly within a defined sprint period.