Resident Services
Strategic
Expanded Advisory. Same Discipline. Faster Progress on Splunk Priorities.
What’s Included
- 96 hours of embedded Splunk expertise, consumed at your pace
- Structured working sessions (typically ~16h/month in 2h sessions)
- Accelerated search and detection improvement and tuning
- Architecture review and documentation
- Multiple priority advancement in parallel
Why Foundation Capacity Isn’t Enough for Complex Environments
Some Splunk environments have more priorities, more complexity, and more optimization needs than the Foundation Resident tier can address at its typical pace.
Environments with multiple active improvement priorities need more than 8 hours per month to make meaningful progress.
The Foundation pace is too slow for environments with complex searches, expanding data onboarding, or aggressive detection tuning goals.
Deeper architecture changes, multi-phase detection improvements, and complex optimization require more expert time per month.
Teams with multiple Splunk priorities need enough capacity to advance several streams simultaneously.
Engagement Scope (96 Hours, Consumption-Based)
96 hours of structured Splunk resident services with no fixed term, in a higher-capacity operating rhythm. Most teams consume roughly 16 hours per month.
- 96h Total Capacity: 96 hours of expert Splunk time consumed at your cadence, double the Foundation tier for faster, broader progress
- ~16h/Month Rhythm: Approximately 16 hours per month in structured 2-hour working sessions, enabling more progress per month than Foundation
- Architecture Review & Documentation: Comprehensive review and documentation of your Splunk architecture with ongoing improvement tracking
- Accelerated Search & Detection Improvement: Faster execution against search improvements, detection tuning, and data onboarding priorities each month
- Multiple Priority Advancement: Capacity to advance multiple Splunk priorities simultaneously: searches, detections, ES content, and data onboarding
- Upgrade & Expansion Support: Planning and execution support for upgrades, migrations, and environment expansion across the engagement
How We Work Together
Remote, structured, and consultant-led: every engagement has defined outcomes and a clear path to value.
Fixed Duration
A defined engagement with a structured scope. No open-ended commitments, just predictable delivery from day one.
Flexible Sessions
Working sessions structured to match the engagement, from rapid alignment calls to extended working blocks.
Remote Delivery
Delivered remotely by certified Splunk consultants. Full engagement capacity from day one, no travel overhead.
Active Participation Required
This is a collaborative engagement. Your team’s involvement ensures outcomes map to your environment and priorities.
VAR Delivery Model
Delivered in partnership with your VAR. nth degree provides the execution capacity. Your reseller manages the relationship.
Executive Readout
Every engagement closes with a structured executive readout covering findings, recommendations, and next steps.
What You Walk Away With
Accelerated Performance Improvements
Multi-Stream Search & Detection Optimization
Upgrade & Expansion Execution
Architecture Documentation
Team Enablement
🎯 When to Use This Service
- Environments with more priorities than Foundation can address
- Teams needing a faster improvement pace than Foundation
- Complex Splunk environments requiring deeper monthly engagement
- Organizations advancing multiple search and detection priorities
🏆 What Success Looks Like
- Multiple Splunk priorities advanced simultaneously each month
- Faster improvement pace than Foundation, sustained across the engagement
- Complex architecture and detection work completed on schedule
- Team enabled with increased knowledge and operational confidence
Find the Right Resident Services Tier
Each tier provides structured Splunk expertise in a defined operating rhythm, scaled to match your capacity needs.
Foundation
- Steady improvement rhythm
- Architecture documentation
- Search performance optimization
- Upgrade planning
Sprint
- Concentrated 90-day sprint
- Focused priority execution
- Fast progress on specific needs
- Immediate operational debt reduction
Strategic
- Higher capacity execution
- Multiple priority advancement
- Faster optimization cycles
- Deeper architecture work
Enterprise
- Highest capacity model
- Complex enterprise priorities
- Sustained multi-stream progress
- Executive-level alignment
mesh™ Add-On
Optional Enhancement
This engagement can be enhanced through a mesh™ subscription for ongoing governance, continuous improvement, and sustained alignment beyond the engagement window.
With mesh™, your investment doesn’t end at delivery. It becomes part of an ongoing program:
- Ongoing governance and improvement beyond the initial engagement
- Continuous alignment between Splunk configuration and business outcomes
- Structured working sessions to advance search and detection optimization over time
- Sustained progress without requiring a new engagement for each improvement
More Progress Requires More Execution Time
This engagement provides increased Splunk expertise within the same structured delivery model, advancing multiple priorities faster.